Friday, March 27, 2009

So today I finally tired to take Danny to his regular Doctor especially since he they called that he had an appointment on Tuesday. Well I couldn't go until today. So I took him and well I gave them his insurance card and then they called us up and well they said, "this is an HMO and we don't take HMO" and well I left. What can I do but call and find out what Doctors he can go to and have everything transferred from his pediatrician from Arrowhead and Clinica Medica Familiar in Fontana. Hopefully I can find somewhere close in the Fontana area/ or Riverside.... somewhere close.

After Danny was rejected I had to go solve another issue with my brother and his whole behind the wheel class. We went and we were suppose to talk to a lady Maria but she wasn't there so we spoke to another guy that was supposedly in charge of making the appointments. I started talking and he then asked what is his name. And we told him and then he said I am aware of the the situation. I had called before and left a pretty hefty message so I guess they called my mom and well verified the message that I had left. So we went and talked and we argued the fee and he said he call a number which was my mom's cell and then we told him well she doesn't speak English, go figure but also explained that it was during that time that we were trying to finish my grandpa's services and so since they cut one of my brother's classes short he is now getting his class of instead of 2 hours for 3 hours this Sunday and for no fee. After I finished talking I just let everything marinate in his head and allowed him to think. And sure enough there was no other way of fixing things. Then he was acting nice and gave us cards to pass around because they are having a special. My brother can hand them out but I don't like their service personally. It's not working the way it's suppose to in my eyes. Sure when they are explaining things it all sounds reasonable but they communication skills suck and my brother would always find out a day before or the day of the class... that doesn't sound too pleasing... Well problem fixed and yeah. 

Oh yeah, Danny was upset he didn't get to see the doctor. hahaha He really wanted to go see him. I don't know why but it was funny.  

No comments:

Post a Comment